Shipping policy
SHIPPING POLICY
ORDER PROCESSING
Orders are processed after payment has been successfully received. Processing times may vary depending on product availability and the fulfillment process.
SHIPPING TIMES
Shipping times vary depending on the destination, shipping method and product.
Estimated delivery times may be shown at checkout. These are estimates and are not guaranteed delivery dates.
SHIPPING COSTS
Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.
TRACKING
Once your order has been shipped, tracking information may be provided by email or through your order information.
Please allow some time for tracking information to become available after the order has been shipped.
DELIVERY DELAYS
Delivery may be delayed due to customs clearance, weather, carrier delays, incorrect addresses, holidays or other circumstances outside our control.
We are not responsible for delays caused by shipping carriers or customs authorities.
CUSTOMS AND IMPORT FEES
International orders may be subject to customs duties, taxes or other import charges imposed by the destination country.
Any customs duties, taxes or import fees are the customer's responsibility unless otherwise stated at checkout.
INCORRECT SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If an order is returned or cannot be delivered because of an incorrect or incomplete address, additional shipping charges may apply.
CONTACT US
If you have questions about your order or shipping, please contact us at:
ajengngau64@gmail.com